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Speak to ThoseWho Understand Stone.
A quarry in Drama. A fabricator in Milan. A project in Dubai.
Different languages. Different time zones. One platform.
Tell us where you are. We'll show you where you could be.
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Direct Channels
Contact Information
Support
support@noriastrata.comPhone
+30 21 0014 0120Headquarters
Grammou 71, Marousi
Business Hours
Mon - Fri: 9:00 - 18:00 EET
24-hour response
Average reply: 4 hours
After You Reach Out
What Happens Next
We receive your message
Acknowledgment email sent immediately
Expert review within 24 hours
Routed to the right specialist for your inquiry
Personalized response or call scheduled
No generic replies. Real answers.
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Enterprise Security
FAQ
Answers You Seek.Transparency We Provide.
Most quarries are fully operational within 4-6 weeks. This includes data migration, staff training, and custom configuration. We provide dedicated onboarding support throughout the process to ensure a smooth transition.
Absolutely. We offer two paths: a 45-minute personalized demo where we walk through your specific workflows, or for qualified prospects, a 2-week proof-of-concept pilot using your actual inventory data. No commitment. Just clarity.
Yes, we offer API integrations with major ERP systems including SAP, Oracle, and Microsoft Dynamics. Our team will work with you to establish bidirectional data sync for inventory, orders, and financials.
Yes. Noria Strata is built for operators with multiple quarries, processing facilities, and distribution points. Each site maintains its own inventory while rolling up to unified company-wide analytics. Users see only what they need. Executives see everything.
All plans include email support with 24-hour response times. Professional and Enterprise plans add phone support, dedicated account management, and optional on-site training. Enterprise clients receive priority support with 4-hour SLA.
The full platform is available in English, Greek, Spanish, and Italian. All interfaces, reports, and client-facing portals can be localized. Our support team operates natively in these languages.
Absolutely. We are GDPR compliant, with a SOC 2 Type II audit in progress. All data is encrypted at rest (AES-256) and in transit (TLS 1.3). Our servers are located in the EU with continuous backups and 30-day retention.
All data is stored by default in EU-based data centers (Germany and Netherlands). We maintain continuous backups with 30-day retention. Data is hosted in the EU by default with full GDPR compliance; regional hosting is available for international operations.
Still have questions? We're happy to help.
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